1. Pricing
1. 套餐
View the pricing page for plan information. For questions about a particular amount, allowance or billing period, contact support with the plan name and the information you would like clarified.
套餐信息请查看定价页面。如对特定金额、额度或计费周期有疑问，可联系支持并说明套餐名称与希望了解的事项。
Pricing套餐2. Billing information
2. 计费信息
When reviewing a charge, check the currency, total amount, billing period and any separately listed usage charges, taxes or fees against the relevant receipt or purchase terms.
核对费用时，请结合相关收据或购买条款，查看币种、总金额、计费周期，以及单独列出的用量费、税费或其他费用。
3. Recurring-payment enquiries
3. 周期性扣费咨询
For a question about a recurring charge, include the service name, charge date and transaction reference. You can ask support to clarify the amount or calculation method, billing frequency and how to stop future charges under the relevant subscription terms.
如需咨询周期性扣费，请提供服务名称、扣费日期与交易编号。您可向支持核对金额或计算方式、扣费频率，以及相关订阅条款下停止后续扣费的方式。
Cancellation enquiries取消订阅咨询4. Receipts and billing questions
4. 收据与账单咨询
For receipt, invoice or billing enquiries, use the support contact details and provide the relevant transaction reference. Do not share full payment-card numbers or account passwords.
如需咨询收据、发票或账单，请使用支持联系方式并提供相关交易编号。请勿提供完整支付卡号或账户密码。
Contact & support联系与支持Refund information退款说明