1. Cancellation enquiries
1. 取消订阅咨询
For questions about cancelling a subscription or stopping renewal, contact support with the relevant service or plan name and billing reference.
如需咨询取消订阅或停止续费，请联系支持，并说明相关服务或套餐名称及账单编号。
Contact & support联系与支持2. Details to check
2. 需核对的信息
Refer to the terms associated with the subscription for its billing period, renewal settings and cancellation arrangements. If any detail is unclear, ask support to clarify the effective date, access period and any remaining charges.
请查阅相关订阅条款中的计费周期、续费设置与取消安排。如有不明确之处，可向支持咨询生效日期、访问期限及是否存在剩余费用。